24/7 AI phone answering for restoration companies

Never miss another
restoration call.

Hank answers every call, qualifies leads, and books mitigation jobs — 24/7, sounding exactly like your best office manager.

Not ready for a call?

Trusted by restoration teams using

Albi
DASH
Proven CRM
Xcelerate
Water Damage
Fire & Smoke
Mold Damage
Wind & Storm
Biohazard
Ice & Snow

Built for how restoration actually works.

We built Hank with restoration owners, not for them. These are the things they told us mattered most.

Books jobs straight into your CRM.

Hank looks up your live schedule, qualifies the loss, and creates the job in your CRM the moment the call ends. No double entry. No missed details.

See how it works
CRM calendar with a job auto-created by Hank

The other half of the job.

The unglamorous stuff that decides whether voice AI actually works for a restoration business.

Filtering

Spam stops at the door.

Telemarketers, robocalls, and resellers get screened out before they ever reach your team. Your phone rings only when it matters.

Spam · blocked
SK
Sarah K. · passed through

TPAs

Program calls, handled.

Hank recognizes calls from Contractor Connection and other TPAs, captures the claim details, and transfers to the right team member instantly.

Contractor Connection

Incoming program call

DM

Dave M., Restoration Manager

Routed in 4 seconds

Visibility

Total visibility into every call.

Get an email the moment something happens, plus a searchable app with every transcript and call summary, so you always know what's being said in your name.

Search transcripts...

“My basement just flooded. Can you come tonight?”

Action: Email sent to owner. Transcript saved.

Deployment

Deploy Hank your way.

Some owners run Hank around the clock. Others use it as a safety net when nobody picks up after a few rings. Either way, it knows your business inside and out. An after-hours call center taking dentist calls one minute and restoration the next never will.

Every hour

Covered

Always on

12a12p12a

Overflow

12a12p12a
Hank
Your team

Why we built Hank

The three biggest challenges restoration owners face.

01

The first estimator on-site wins the loss.

In restoration, 78% of customers hire the first professional who answers. If you miss the call, the national franchise next door is already loading their air movers.

02

Mitigation techs shouldn't be dispatchers.

Your IICRC-certified technicians are worth $250+/hour in the field. They shouldn't be pulled away from extraction to answer routine questions or handle initial dispatch logic.

03

Water damage doesn't check the clock.

A burst pipe at 3 AM doesn't wait for your office to open. Restoration businesses must capture leads 24/7/365—Hank ensures you never miss a high-value Category 3 job while you sleep.

Hear it for yourself.

Call our demo line and have a real conversation with Hank. Ask about pricing, schedule a job, throw a curveball. Then decide.